Privacy Policy

This Privacy Policy explains what information Unknown Divide ("we," "us," or "our") collects when you visit unknowndivide.com (the "Site"), how we use it, with whom we share it, and the choices you have. By using the Site, you agree to the practices described here.

This Site is operated by Labile Media Group. If you have questions about this policy or your personal information, contact us through our contact page at unknowndivide.com/contact.

Information We Collect

Information you give us directly:

Your email address, when you subscribe to our newsletter or create a free member account.
Your name, email address, and the contents of your message when you use our contact form.
If we offer paid memberships, billing information is collected and processed by our payment processor. We receive confirmation of your membership status but do not receive or store your full payment card details.

Information collected automatically:

When you visit the Site, certain data is collected through cookies and similar technologies, including:

Device and browser information, such as browser type, operating system, and screen size.
Usage data, such as pages viewed, time on page, referring URLs, and links clicked.
Your IP address and the general location derived from it.
Identifiers stored in cookies used for analytics and advertising.
If you are a logged-in member, our publishing platform records basic account activity, such as sign-in events and email opens or clicks on newsletters we send.

How We Use Your Information

We use the information we collect to:

Provide member accounts, send the newsletter, and respond to messages you send us.
Measure and improve how the Site performs and which content is useful.
Display and measure advertising, including interest-based ads.
Keep the Site secure and detect abuse or technical problems.
Comply with legal obligations and enforce our Terms and Conditions.

We do not use your personal information to make automated decisions that have legal or similarly significant effects on you.

Cookies and Tracking Technologies

Cookies are small files stored on your device. We use:

Essential cookies that are needed for the Site to function, including keeping members signed in.
Analytics cookies that help us understand how visitors use the Site, through services such as Google Analytics.
Advertising cookies set by us or our advertising partners, including Google AdSense, to show ads relevant to your interests and to measure their performance.

You can control cookies through your browser settings and, where we show a cookie banner, through your consent choices. Blocking some cookies may affect how the Site works.

Do Not Track and Global Privacy Control: Some browsers send a "Do Not Track" signal. There is no industry-standard way for sites to respond to Do Not Track signals, so we do not respond to them at this time. Where required by law, we treat a recognized Global Privacy Control (GPC) signal from your browser as a request to opt out of the sale or sharing of personal information.

Advertising, Sponsored Content, and Affiliate Links

We work with third-party advertising partners, including Google AdSense, who may use cookies and similar technologies to collect information about your activity on this and other sites in order to show you ads based on your interests. We do not control these third parties' data practices. Google's use of advertising cookies is described at google.com/policies/technologies/ads, and you can adjust ad personalization at adssettings.google.com. You can also opt out of interest-based advertising from participating companies through the Digital Advertising Alliance at optout.aboutads.info and the Network Advertising Initiative at optout.networkadvertising.org.

The Site may publish sponsored content, which is always labeled. Sponsors do not receive your personal information from us.

The Site also contains affiliate links. If you click an affiliate link and make a purchase, we may earn a commission, and the affiliate network may set cookies to attribute that purchase. We do not receive your payment details or purchase history beyond what is needed to attribute the commission. See our Affiliate Disclosure for more details.

We do not sell your personal information for money. We share information only in these cases:

Service providers who perform functions on our behalf, such as website hosting and publishing (Ghost), email delivery, payment processing, and analytics, and who are permitted to use the data only to provide those services.
Advertising partners, as described above, in connection with interest-based advertising. Under some state laws, this activity may be considered "selling" or "sharing" personal information. See Your Privacy Rights below.
Legal and safety reasons, when we believe disclosure is required by law, to protect our rights, or to prevent harm.
Business transfers, if the Site or its assets are involved in a merger, acquisition, or sale. If that happens, your information remains subject to commitments at least as protective as this policy or you will be notified of changes.

Third-Party Links and Embedded Content

The Site links to other websites and may embed content such as videos, social media posts, or audio players, including embeds from services like Bandcamp and YouTube. Embedded content can behave as if you visited the third-party site directly and may collect data about you, whether or not you interact with it. We are not responsible for the privacy practices of sites we do not operate. Review their policies before providing information.

Data Retention

We keep personal information only as long as needed for the purposes described here:

Newsletter and member account data is kept until you unsubscribe or delete your account, after which it is removed from active systems within a reasonable period.
Contact form messages are kept as long as needed to handle your inquiry and for our records.
Analytics and advertising data is retained according to those providers' standard retention periods.

We delete or anonymize information when it is no longer needed.

Data Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS) and reputable hosting providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a breach affecting your personal information occurs, we will notify you as required by applicable law.

Your Privacy Rights

If you are in the European Economic Area or the United Kingdom (GDPR / UK GDPR):

The data controller is Labile Media Group. We process your personal data on these legal bases: your consent (for the newsletter, member accounts, and non-essential cookies), our legitimate interests (in measuring and securing the Site and in advertising), and compliance with legal obligations. You have the right to:

Access the personal data we hold about you.
Correct inaccurate data.
Request deletion of your data.
Restrict or object to how we process your data, including objecting to direct marketing.
Receive your data in a portable format.
Withdraw consent at any time, without affecting processing already carried out.
Lodge a complaint with your local data protection authority.

To exercise these rights, contact us through our contact page at unknowndivide.com/contact. If we transfer your data outside the EEA or UK, we rely on appropriate safeguards such as Standard Contractual Clauses or transfers to countries with an adequacy decision.

If you are a California resident (CCPA / CPRA):

In the past 12 months we have collected these categories of personal information: identifiers (such as email address and IP address), internet and network activity (such as browsing and interaction data), and inferences drawn for advertising. We collect this from you directly and automatically through cookies, and we disclose it to service providers and advertising partners for the purposes described above. We do not collect sensitive personal information as defined by the CPRA, and we do not knowingly sell or share the personal information of anyone under 16.

You have the right to:

Know what personal information we collect and how we use and disclose it.
Request access to or deletion of your personal information.
Correct inaccurate personal information.
Opt out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising.
Not be treated differently for exercising these rights.

To opt out of sale or sharing, enable a Global Privacy Control signal in your browser, which we honor where required by law, or send your request through our contact page at unknowndivide.com/contact. To make any other request, use the same contact page. We will verify your request before responding, and you may use an authorized agent to submit a request on your behalf.

If you live in another US state with a privacy law, such as Virginia, Colorado, Connecticut, Texas, or Tennessee, you may have similar rights to access, correct, delete, and opt out of targeted advertising. Contact us through our contact page at unknowndivide.com/contact to exercise them. If we decline a request, you may appeal by replying to our decision, and we will respond to your appeal as required by your state's law.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with information, contact us, and we will delete it. This Site's content is intended for a general adult audience.

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and note any material changes here. For material changes, we will make reasonable efforts to notify members by email or a notice on the Site. Continued use of the Site after changes means you accept the updated policy.

Contact Us

Questions or requests about this policy or your personal information can be sent through our contact page at unknowndivide.com/contact.